1. How do I place an order?

Click on a product image, select options or click a product name of your choice and add it to chart, its really simple. You can also click on “Order via WhatsApp” to order on WhatsApp. Click on your “View Cart”, check out and pay. 

2. What payments are accepted?

After filling billing and shipping details on checkout click “Place Order” to see Bank Transfer Details. If you wish to pay with Mobile Money, order via WhatsApp.

3. How long does delivery take?

Delivery takes: 

• 2-3 business days within Accra.
• 3-4 days outside Accra.
• 3-5 days other countries.

4. Returns and Refunds.

Due to the sensitive nature of our products, we do not accept returns once products have been accepted by a customer and worn. See our T&Cs for more information (https://elizabethnicol.com/terms-conditions/)

5. How to purchase our products?

• Shop directly from us. (https://elizabethnicol.com/collections/) 

• • Fill up your cart and pay via our bank details or via WhatsApp instructions.